Hybrid Tax Training Pro – ONESOURCE & Workpapers

Thomson Reuters Corp.

Frisco, Northern (TX, KY)

Hybrid

USD 74,000 - 138,000

Full time

14 days+

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Job summary

Thomson Reuters in Frisco, TX is seeking a Technical Trainer to deliver expert training on ONESOURCE Income Tax International and related solutions. You will partner with curriculum designers and consultants to build a comprehensive program and ensure learners achieve measurable outcomes.

The role emphasizes virtual and onsite sessions, content creation across formats, and using AI tools to accelerate deliverables.

Qualifications

Bachelor's degree required in accounting, tax, finance, business, education, or related field.
4+ years of experience in Direct Tax, tax tech, or customer-facing product training.
Ability to design hands-on learning activities that drive adoption.
Strong written and verbal communication with customer focus.

Responsibilities

Lead product training focused on Direct Tax Compliance, specifically ONESOURCE Income Tax International and expanding to related solutions (ONESOURCE Workpapers) as business and customer needs evolve.
Deliver virtual multi-client workshops and dedicated client sessions; provide onsite training when needed.
Partner with Curriculum Designers, Professional Services Implementers, and SMEs to identify training needs and effective delivery methods.
Review and synthesize input from colleagues and external experts to co-create training that is effective and supports effective product usage
Stay current on tax technology, compliance practices, and market trends to keep content accurate and relevant.
Update training assets across formats, including workshops, webinars, office hours, eLearning, videos, exams, and toolkits as needed to reflect product enhancements/changes or for accuracy and clarity.
Analyze learner feedback and training metrics to improve programs and close curriculum gaps.
Build and maintain product expertise across Direct Tax Compliance and the broader Direct Tax portfolio.
Use Thomson Reuters generative AI tools to accelerate work, improve deliverables, and adopt emerging AI best practices.
Record time and engagement details for accurate billing and utilization reporting; submit time and expense reports promptly.
Support training operations with timely attendance reports and other operational tasks as needed.
Work in-office at least three days per week as part of a hybrid schedule.