Tax Software Support Specialist

Intuit, Inc.; Riverside (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

Intuit, Inc. seeks a Tax Support Associate to help customers confidently use TurboTax and related financial products. You’ll answer tax and product questions, guide users through filing steps, and troubleshoot common software issues via phone, chat, or email.

You’ll use Intuit’s resources to research solutions and document interactions, contributing to a smooth filing experience. In a collaborative, learning-focused culture, you’ll stay current on tax changes, share insights with product teams,

Job description

Intuit, Inc. seeks a Tax Support Associate to help customers confidently use TurboTax and related financial products. You’ll answer tax and product questions, guide users through filing steps, and troubleshoot common software issues via phone, chat, or email.

You’ll use Intuit’s resources to research solutions and document interactions, contributing to a smooth filing experience. In a collaborative, learning-focused culture, you’ll stay current on tax changes, share insights with product teams,