Seasonal Client Concierge & Front Desk — Tax Office

H&R Block, Inc.; Rancho Cordova (CA); In loco; USD 23.000 - 37.000; Part-time

Descrizione del lavoro

H&R Block, Inc. in Rancho Cordova, CA is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office.

This in-person role handles client check-in, scheduling, and daily office support alongside tax professionals. Ideal candidates bring client-service experience, strong communication, and the ability to multitask, with availability for evenings and weekends during tax season.

Competenze

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conoscenze

Client service

Interpersonal skills

Multitasking

Organization

Communication

Microsoft Office

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. in Rancho Cordova, CA is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office.

This in-person role handles client check-in, scheduling, and daily office support alongside tax professionals. Ideal candidates bring client-service experience, strong communication, and the ability to multitask, with availability for evenings and weekends during tax season.