Tax-Season Front Desk Pro | Client Care & Scheduling

H&R Block, Inc.; San Francisco (CA); Presencial; USD 27.000 - 37.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits

Descripción de la vacante

H&R Block in San Francisco is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

You will answer calls, schedule appointments, coordinate with tax professionals, and maintain a professional office environment while handling confidential client information with care.

Formación

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Client service

Interpersonal communication

Multitasking

Organization

Computer skills

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in San Francisco is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

You will answer calls, schedule appointments, coordinate with tax professionals, and maintain a professional office environment while handling confidential client information with care.