Tax Season Front Desk & Client Service Pro

H&R Block, Inc.; Point Pleasant Beach (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage schedules, and support daily office operations in person.

The role offers training and a path into tax preparation or office leadership, with evenings and weekend shifts during tax season. In this role you will welcome clients, coordinate appointments, handle check-ins, and collaborate with tax professionals to ensure a smooth, professional experience while maintaining confidentiality with

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Proficiency with basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain orderly office and professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organization

MS Office

Education

High school diploma/GED or equivalent

Tools

Scheduling systems

Microsoft Excel

Microsoft Teams

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage schedules, and support daily office operations in person.

The role offers training and a path into tax preparation or office leadership, with evenings and weekend shifts during tax season. In this role you will welcome clients, coordinate appointments, handle check-ins, and collaborate with tax professionals to ensure a smooth, professional experience while maintaining confidentiality with