Tax-Season Client Services Concierge

H&R Block, Inc.; Fuquay-Varina (NC); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc., in Fuquay-Varina, NC, seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and schedule appointments. You will support daily office operations and coordinate with tax professionals to ensure a smooth client experience.

This in-person role offers training and potential growth into tax preparation or office leadership, with evening and weekend hours during tax season, contributing to a high-performing team and welcoming culture.

Formación

• Experience in fast-paced, client-centric settings.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsabilidades

• Greet clients warmly and present a professional first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client service

Interpersonal skills

Multitasking

Office software

Educación

High school diploma

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc., in Fuquay-Varina, NC, seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and schedule appointments. You will support daily office operations and coordinate with tax professionals to ensure a smooth client experience.

This in-person role offers training and potential growth into tax preparation or office leadership, with evening and weekend hours during tax season, contributing to a high-performing team and welcoming culture.