Client Service Concierge (Reception) — Tax Season

H&R Block, Inc.; Angier (NC); Sur place; USD 21 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Comprehensive benefits

Life-work balance

Résumé du poste

H&R Block in Angier, NC is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekend shifts during tax season and a strong focus on client confidentiality and service.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to engage clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Interpersonal skills

Communication

Multitasking

Organizational skills

Data confidentiality

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block in Angier, NC is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekend shifts during tax season and a strong focus on client confidentiality and service.