Client Service Concierge – In‑Office Receptionist (Tax Season)

H&R Block, Inc.

Englewood (FL)

On-site

USD 19,000 - 25,000

Part time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive pay

Comprehensive benefits

Training and career progression

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience.

This role offers training and support, with potential growth into tax preparation or office leadership, and requires availability in evenings and weekends during tax season.

Qualifications

Experience in fast-paced, client-centric environment.
Strong interpersonal and communication skills.
Ability to multitask and manage priorities.
Organizational skills with attention to detail.
Proficiency with basic computer programs (Microsoft Office, Teams).
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and present a professional first impression.
Answer calls, schedule appointments, and match clients with tax professionals.
Manage check-in and intake, including document handling.
Maintain neat, organized front desk and office.
Collaborate with tax professionals to ensure smooth operations.
Handle sensitive client information confidentially.

Skills

Client service

Communication

Multitasking

Organization

MS Office

Scheduling

Evening hours

Education

High School Diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

This role offers training and support, with potential growth into tax preparation or office leadership, and requires availability in evenings and weekends during tax season.

Get your free, confidential resume review.

or drag and drop your file here.