Client Service Specialist - Receptionist (Evenings/Weekends)

H&R Block, Inc.; South Carolina; On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly first contact for clients in a busy in-person office in Greenville, SC. You will manage check-in, scheduling, and document handling while supporting tax professionals and other staff.

The role emphasizes client service, confidentiality, and teamwork, with evening and weekend availability during tax season, and opportunities to grow into tax preparation or leadership with training and support.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly first contact for clients in a busy in-person office in Greenville, SC. You will manage check-in, scheduling, and document handling while supporting tax professionals and other staff.

The role emphasizes client service, confidentiality, and teamwork, with evening and weekend availability during tax season, and opportunities to grow into tax preparation or leadership with training and support.