Tax Product & Compliance Expert

Automatic Data Processing, Inc.; Tempe (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Best-in-class benefits start on Day 1

Job summary

ADP TotalSource in Tempe, AZ is hiring a Tax Product Support Specialist to serve as SME for tax products and compliance programs, supporting the day-to-day operations, maintenance, and regulatory compliance of solutions used across the organization.

You will partner closely with Smart Compliance Solutions, Tax, Product Management, Operations, and Technology to manage agency events, investigate and resolve product and compliance issues, and ensure changes in regulatory requirements are accurately

Qualifications

• 3–5 years of experience supporting tax compliance and payroll tax.
• Bachelor’s degree in business, accounting, finance, HR, information systems, or related field (or equivalent).

Responsibilities

• Serve as the primary tax SME for tax, compliance processes, and workflows.
• Collaborate with Smart Compliance Solutions to research and resolve agency-related issues.
• Evaluate federal, state, and local tax changes and coordinate implementation with tech teams.
• Investigate issues, perform root cause analysis, and drive corrective actions.
• Communicate regulatory changes and product updates to stakeholders and teams.
• Engage with tax agencies to clarify requirements and procedures as needed.
• Define requirements for compliance-driven product enhancements with Tax SMEs and Tech.
• Support testing and validation to ensure compliance in products and processes.
• Develop and maintain policies, procedures, and knowledge articles.
• Identify opportunities to improve accuracy, efficiency, and client experience.

Skills

Tax compliance

Payroll tax

Regulatory compliance

Education

Bachelor’s degree in business, Accounting, Finance, Human Resources, Information Systems, or related field

Tools

TOPS

Job description

ADP TotalSource in Tempe, AZ is hiring a Tax Product Support Specialist to serve as SME for tax products and compliance programs, supporting the day-to-day operations, maintenance, and regulatory compliance of solutions used across the organization.

You will partner closely with Smart Compliance Solutions, Tax, Product Management, Operations, and Technology to manage agency events, investigate and resolve product and compliance issues, and ensure changes in regulatory requirements are accurately