Tax Operations Leader - Strategy & Compliance

Automatic Data Processing, Inc.; Miami (FL); In loco; USD 87.000 - 162.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

Matched Retirement Savings

Paid Time Off

Descrizione del lavoro

ADP is seeking a Tax Services Team Leader for the TotalSource Tax Service group in the United States. You will lead a team handling federal, state, and local tax filings, ensuring accuracy, compliance, and auditable processes, while collaborating with Compliance Solutions, Finance, Payroll, and other partners.

You will drive improvements, mentor staff, manage performance, and uphold regulatory requirements, contributing to strategic service enhancements and fiduciary oversight.

Competenze

• Experience leading a team of professionals.
• Excellent stakeholder engagement and communication.
• Strong time management and organizational skills.

Mansioni

• Lead and inspire team to deliver quality tax account management services.
• Maintain relationships across the Tax Operations organization for optimal client experience.
• Manage associates to achieve service and operational metrics.
• Drive staff development, engagement, and performance coaching.
• Monitor service levels, procedures, and client satisfaction to ensure excellence.
• Use dashboards and feedback to identify coaching and process-improvement opportunities.
• Develop controls to reduce risk and ensure regulatory compliance.
• Escalate items needing additional support and oversight.
• Drive continuous process development and standardized service delivery.

Conoscenze

People leadership

Communication

Time management

Analytical skills

Interpersonal skills

Detail oriented

Formazione

Bachelor’s degree in accounting/finance or related field

CPA or equivalent certification desirable

Strumenti

Microsoft Excel

Data analysis tools

Descrizione del lavoro

ADP is seeking a Tax Services Team Leader for the TotalSource Tax Service group in the United States. You will lead a team handling federal, state, and local tax filings, ensuring accuracy, compliance, and auditable processes, while collaborating with Compliance Solutions, Finance, Payroll, and other partners.

You will drive improvements, mentor staff, manage performance, and uphold regulatory requirements, contributing to strategic service enhancements and fiduciary oversight.