Tax Implementation Specialist I — Client Onboarding

Automatic Data Processing, Inc.; Tempe (AZ); On-site; USD 48,000 - 60,000; Full time

Job summary

ADP is hiring a Tax Implementation Consultant I. In this role, you will consult with clients to deliver comprehensive ADP solutions, analyze tax jurisdiction requirements, and guide clients toward optimal outcomes.

You will work with the Implementation team in Tempe, leveraging training programs and service guidelines to create onboarding experiences and build lasting relationships. You will apply your 1–2 years of client service experience and basic HCM knowledge to support onboarding and

Qualifications

• 1 to 2 years of experience in a client service environment.
• Basic knowledge of HCM product features.
• Bachelor's degree or equivalent in education and experience.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, tax jurisdiction requirements, and business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad payroll and tax knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Support high volume internal and external case management utilizing CRM system
• Support the client through multiple channels including email, phone, and portal system
• Build long term relationship and trust
• Interact/collaborate with ADP associates in Sales, Implementation, and Service

Education

Bachelor's degree or equivalent in education and experience

Job description

ADP is hiring a Tax Implementation Consultant I. In this role, you will consult with clients to deliver comprehensive ADP solutions, analyze tax jurisdiction requirements, and guide clients toward optimal outcomes.

You will work with the Implementation team in Tempe, leveraging training programs and service guidelines to create onboarding experiences and build lasting relationships. You will apply your 1–2 years of client service experience and basic HCM knowledge to support onboarding and