Tax Practice Operations Lead — Senior Coordinator

Harding, Shymanski & Company; Evansville (IN); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career growth and flexibility

Job summary

Harding, Shymanski & Co., P.S.C. (HSCCPA) in Evansville, IN, seeks an experienced Tax Practice Senior Coordinator to join the public accounting firm’s Evansville office.

This role combines independence with leadership in coordinating tax workflows and client intake, while mentoring coordinators during peak periods. The Senior Coordinator partners with the Tax Practice Supervisor, drives process improvements, develops workflow documentation, and helps expand service delivery across the tax

Qualifications

• Minimum two (2) years of experience in a Tax Practice Coordinator or comparable professional services coordination role
• Demonstrated history of operating independently and managing complexity in a deadline-driven environment
• Experience developing or improving operational workflows preferred
• Professional written and verbal communication skills with demonstrated ability to navigate complex client situations and communicate at all organizational levels
• Adaptable and composed under pressure during high-volume periods

Responsibilities

• Own assigned workflow areas with a high degree of independence
• Identify process gaps, recurring bottlenecks, and improvement opportunities within your assigned areas; bring solutions, not just problems
• Develop and maintain documentation for workflows you own
• Serve as primary point of contact for client intake and coordination for assigned team members or engagement types
• Handle more complex or sensitive client situations with greater autonomy than a Coordinator-level role
• Monitor engagement timelines and manage competing priorities across multiple teams or service areas simultaneously
• Coordinate billing, document follow-up, signature tracking, and client reminders with minimal direction
• Serve as a resource and informal mentor for Tax Practice Coordinators on operational questions, workflow navigation, and client communication
• Assist in onboarding new Tax Practice Coordinators and interns; help translate institutional knowledge into repeatable practice
• Provide backup coverage for the Tax Practice Supervisor on specific administrative or coordination tasks when needed
• Serve as a senior resource for busy season scanning interns; escalation point for day-to-day operational questions
• Take a leadership or co-leadership role on assigned department strategic initiatives
• Track and report progress; coordinate with initiative leads and department leadership
• Tax notice responses
• Simplified 1040 preparation

Skills

Independent operation

Deadline-driven environment

Strong organizational skills

Process improvement mindset

Microsoft Office Suite

Education

High school diploma or equivalent

Associate's or bachelor's degree in business, accounting, or related field preferred

Tools

CCH Axcess

Return Manager

Job description

Harding, Shymanski & Co., P.S.C. (HSCCPA) in Evansville, IN, seeks an experienced Tax Practice Senior Coordinator to join the public accounting firm’s Evansville office.

This role combines independence with leadership in coordinating tax workflows and client intake, while mentoring coordinators during peak periods. The Senior Coordinator partners with the Tax Practice Supervisor, drives process improvements, develops workflow documentation, and helps expand service delivery across the tax