Tax Operations Transformation Director

BDO USA, LLP; Grand Rapids (MI); On-site; USD 180,000 - 240,000; Full time

Job summary

BDO USA, LLP has an opening for a Managing Director, Tax Operations. This role leads major operational programs and enterprise initiatives across Tax, aligning strategy with delivery and governance.

You will partner with Tax leadership to translate priorities into scalable operating models and measurable outcomes, strengthening governance and driving transformation across the practice. The position requires extensive experience in public accounting, senior leadership, and hands-on program

Qualifications

• Bachelor's degree in Accounting or Finance; or equivalent with fifteen (15) or more years of experience in an operations role in a public accounting firm
• Fifteen (15) or more years of progressive experience in public accounting, professional services, consulting, or a similarly complex matrixed environment

Responsibilities

• Leads execution of Tax transformation initiatives and other high-priority operational programs
• Translates strategic priorities into actionable plans, clear ownership, and measurable outcomes
• Drives accountability and follow-through across complex, cross-functional efforts
• Leads implementation and continuous improvement of the Tax operating model to support consistency, scalability, and efficient execution
• Identifies and resolves operational friction across processes, systems, and stakeholder coordination
• Partners with firm functions to ensure alignment on operational priorities, dependencies, and support needs
• Establishes governance routines, performance tracking, and execution standards to improve visibility and discipline
• Serves as an escalation point for complex operational issues and drive timely resolution
• Promotes alignment with quality, compliance, and risk management expectations
• Partners with Finance and Tax leadership to monitor budgets, operational metrics, and performance trends
• Identifies and advances opportunities to improve profitability, efficiency, and resource utilization
• Acts as a strategic advisor to Tax leadership, using data and insights to inform decisions and execution priorities
• Builds alignment across leaders and functions to advance enterprise and Tax priorities
• Coaches and develops operations leaders and team members as assigned
• Other duties as required
• Oversees operational Directors, Managers, Senior Associates, and Associates as assigned
• Serves as a Career Advisor as assigned

Skills

Strategic leadership

Program management

Stakeholder management

Financial acumen

Governance

Cross-functional collaboration

Public accounting experience

Education

Bachelor's degree in Accounting or Finance

15+ years of operations experience (alt.: 2-yr/assoc + extensive exp)

Tools

Microsoft Office Suite

Collaboration tools

Reporting tools

Project management tools

Job description

BDO USA, LLP has an opening for a Managing Director, Tax Operations. This role leads major operational programs and enterprise initiatives across Tax, aligning strategy with delivery and governance.

You will partner with Tax leadership to translate priorities into scalable operating models and measurable outcomes, strengthening governance and driving transformation across the practice. The position requires extensive experience in public accounting, senior leadership, and hands-on program