Tax Operations Team Lead (ECM & Processing)

State of Connecticut - Department of Revenue Services; Hartford (CT); Presencial; USD 85.000 - 110.000; Jornada completa

Descripción de la vacante

The State of Connecticut - Department of Revenue Services seeks a Tax Operations Unit Supervisor for the Hartford office. This agency-only role oversees a major unit responsible for registration, processing, refunds, and revenue accounting, with a focus on accurate tax document handling.

The position requires extensive knowledge of agency policies and financial data systems, strong supervisory skills, and the ability to coordinate with other units.

Formación

• Eight years of experience in technical taxation or computerized financial records.
• One year in a lead capacity is preferred.
• Experience with policy interpretation and procedural development.
• Ability to supervise a unit of 10+ staff and counsel on tax operations.

Responsabilidades

• Supervise staff, schedule work, and review performance.
• Oversee processing of tax returns and documents for accuracy.
• Provide staff training and guidance; conduct evaluations.
• Set priorities and establish unit procedures.
• Prepare reports on unit activities and revenue data.

Conocimientos

Agency policies

Financial data systems

Oral and written communication

Supervisory ability

Taxation knowledge

Analytical skills

Educación

Bachelor's degree

Herramientas

ECM system

DRS CTax system

High speed scanners

DRS Correspondence System

Descripción del empleo

The State of Connecticut - Department of Revenue Services seeks a Tax Operations Unit Supervisor for the Hartford office. This agency-only role oversees a major unit responsible for registration, processing, refunds, and revenue accounting, with a focus on accurate tax document handling.

The position requires extensive knowledge of agency policies and financial data systems, strong supervisory skills, and the ability to coordinate with other units.