Sales Tax Supervisor: Compliance, Automation & Training

NEFCO Construction Supply LLC; East Hartford (CT); On-site; USD 65,000 - 95,000; Full time

Job summary

NEFCO Construction Supply LLC in East Hartford, CT is seeking a Sales Tax Supervisor who will ensure accurate taxability and correct billing across all products. You will lead the sales tax function and coordinate with Avalara, Epicor Eclipse, and customer service to resolve tax questions.

This role requires a finance or accounting background, 2–4 years of relevant experience, and strong analytical and communication skills.

Qualifications

• Bachelor’s degree in finance/accounting preferred.
• 2–4 years of relevant experience required.
• Knowledge of laws and regulations governing billing and sales tax.
• 1–2 years of Avalara Sales Tax - CertCapture System experience preferred.
• Strong knowledge of accounting principles and practices.
• Epicor Eclipse experience a plus.
• Strong communication and interpersonal skills.
• Strong problem solving and analytical skills.
• Must be extremely organized and task oriented.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent computer skills and capability to adeptly operate Office Suite.

Responsibilities

• Supervise and manage the sales tax function within the organization.
• Develop internal processes for sales and use tax within NEFCO, Avalara and Epicor Eclipse.
• Manage sales tax issues and compliance and ensure proper taxation and resolution to customer sales tax issues.
• Collaborate with sales and customer service teams to resolve customer billing inquiries and disputes regarding sales tax.
• Develop and implement sales tax policies and procedures.
• Supervise and train sales tax staff, providing guidance and support.
• Understand and maintain tax systems, leverage automation, integration, and process streamlining.
• Review and validate customer exemption certificates, communicate with customers to obtain valid exemption documentation, and set up customer exemption certificates in appropriate taxing software systems.
• Review and process sales tax adjustments, if required.
• Monitor the shared email mailbox for sales tax inquiries and ensure a 1 business day response time.
• File sales & use tax returns timely.
• Assist with sales and use tax audits as needed.
• Assist with monthly sales and use tax compliance as needed.
• Perform research to validate taxability of items.
• Become an expert in Epicor Eclipse and Avalara Avatax/Returns.
• Develop and maintain positive and professional customer relationships.
• Perform other assigned tasks and duties necessary to support the Sales Tax Department.
• Meet defined department goals and activity metrics.
• Follow changes and trends in industry niche and related legal regulations.

Skills

Tax knowledge

Communication skills

Analytical skills

Organization

Time management

Prioritization

Education

Bachelor’s degree in finance/accounting

Tools

Avalara Avatax

CertCapture

Epicor Eclipse

Office Suite

Job description

NEFCO Construction Supply LLC in East Hartford, CT is seeking a Sales Tax Supervisor who will ensure accurate taxability and correct billing across all products. You will lead the sales tax function and coordinate with Avalara, Epicor Eclipse, and customer service to resolve tax questions.

This role requires a finance or accounting background, 2–4 years of relevant experience, and strong analytical and communication skills.