Tax Operations Unit Supervisor

Department of Revenue Services; Hartford (CT); On-site; USD 85,000 - 120,000; Full time

Job summary

The Department of Revenue Services in Hartford is seeking a Tax Operations Unit Supervisor to lead a 10+ member technical team focused on tax return processing, account management, and revenue accounting. You will manage work schedules, provide staff training, and conduct performance evaluations to maintain efficient operations.

This agency-only position is open to current DRS employees and requires strong leadership, analytical skills, and knowledge of tax laws and financial data systems to

Qualifications

• Eight years of experience in taxation or computerized financial record keeping systems.
• One year of the general experience must be in a lead capacity.
• Considerable knowledge of agency policies, financial data systems, and state/federal tax laws.
• Supervisory ability and strong interpersonal and communication skills.
• Ability to prepare and evaluate complex financial reports and utilize computer software.

Responsibilities

• Oversee a unit of 10+ technical employees handling tax return processing, account management, and revenue accounting.
• Schedule work and coordinate staffing to meet deadlines and workload demands.
• Provide staff training and conduct performance evaluations to ensure operational efficiency.

Skills

Leadership experience

Interpersonal skills

Communication skills

Analytical ability

Job description

The Tax Operations Unit Supervisor is a full-time, first-shift supervisory role in the Connecticut Department of Revenue Services, based in Hartford. The supervisor oversees a unit of 10+ technical employees handling tax return processing, account management, and revenue accounting, and is responsible for work scheduling, staff training, performance evaluations, and ensuring operational efficiency. This is an agency-only position open only to current DRS employees.

Key qualifications:

• Eight years of experience in technical work in taxation or computerized financial record keeping systems
• One year of the general experience must be in a lead capacity
• Considerable knowledge of agency policies, financial data systems, and state/federal tax laws
• Supervisory ability and strong interpersonal and communication skills
• Ability to prepare and evaluate complex financial reports and utilize computer software