Tax Operations Lead — People, Process & Revenue

Department of Revenue Services; Hartford (CT); On-site; USD 85,000 - 120,000; Full time

Job summary

The Department of Revenue Services in Hartford is seeking a Tax Operations Unit Supervisor to lead a 10+ member technical team focused on tax return processing, account management, and revenue accounting. You will manage work schedules, provide staff training, and conduct performance evaluations to maintain efficient operations.

This agency-only position is open to current DRS employees and requires strong leadership, analytical skills, and knowledge of tax laws and financial data systems to

Qualifications

• Eight years of experience in taxation or computerized financial record keeping systems.
• One year of the general experience must be in a lead capacity.
• Considerable knowledge of agency policies, financial data systems, and state/federal tax laws.
• Supervisory ability and strong interpersonal and communication skills.
• Ability to prepare and evaluate complex financial reports and utilize computer software.

Responsibilities

• Oversee a unit of 10+ technical employees handling tax return processing, account management, and revenue accounting.
• Schedule work and coordinate staffing to meet deadlines and workload demands.
• Provide staff training and conduct performance evaluations to ensure operational efficiency.

Skills

Leadership experience

Interpersonal skills

Communication skills

Analytical ability

Job description

The Department of Revenue Services in Hartford is seeking a Tax Operations Unit Supervisor to lead a 10+ member technical team focused on tax return processing, account management, and revenue accounting. You will manage work schedules, provide staff training, and conduct performance evaluations to maintain efficient operations.

This agency-only position is open to current DRS employees and requires strong leadership, analytical skills, and knowledge of tax laws and financial data systems to