Tax Operations Delivery Program Lead

EngineersOfAI; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Stripe is seeking an Operations Program Manager to strengthen Tax Operations and Delivery by designing repeatable execution mechanisms that improve planning, coordination, and delivery of strategic initiatives across the team and its partners.

You will partner with Tax Operations, Product, and Engineering to drive measurable outcomes, surface risks, and enable data-informed decisions that contribute to scalable, high-quality tax operations.

Qualifications

• 3+ years of experience leading complex cross-functional initiatives from ambiguity to execution.
• Ability to identify friction and design scalable improvements with measurable outcomes.
• Strong structured problem-solving and diagnostic thinking.
• Excellent written and verbal communication, able to influence stakeholders without direct authority.
• Experience designing or improving operational processes, governance, or execution mechanisms.

Responsibilities

• Design, maintain, and improve repeatable, lightweight execution mechanisms that track program status, communicate progress, surface execution risks on a regular cadence, and elevate blockers to the appropriate stakeholders.
• Partner closely with your immediate Ops team and one or two cross-functional leads across Tax Operations, Product, and Engineering to improve cross-functional planning, alignment, and execution of strategic initiatives
• Identify execution friction, process gaps, and process breakdowns, and recommend scalable improvements that strengthen operational effectiveness
• Establish meaningful metrics and reporting that provide visibility into execution health and support data-informed decision making
• Facilitate cross-functional reviews, planning sessions, and execution forums that help teams align, resolve blockers, and deliver measurable outcomes
• Monitor initiatives through rollout, evaluate outcomes, and drive follow-up improvements or remediation where needed

Skills

Cross-functional leadership

Structured problem-solving

Communication

Process design

Job description

Stripe is seeking an Operations Program Manager to strengthen Tax Operations and Delivery by designing repeatable execution mechanisms that improve planning, coordination, and delivery of strategic initiatives across the team and its partners.

You will partner with Tax Operations, Product, and Engineering to drive measurable outcomes, surface risks, and enable data-informed decisions that contribute to scalable, high-quality tax operations.