Tax Office Store Supervisor: Growth, Bonus & Perks

Jackson Hewitt; Marble Falls (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Bonus based on performance

Company parties

Job summary

Jackson Hewitt in Marble Falls, TX is seeking a Store Supervisor to lead one office and drive tax preparation operations, staffing, and customer service. You will manage seasonal staff and coordinate schedules, ensuring quality and compliance.

The role emphasizes revenue growth, administrative duties, and accurate tax returns, with performance-based bonuses and opportunities for advancement.

Qualifications

• High School Degree or equivalent related business experience.
• Course of study in management or in tax preparation and/or accounting preferred.
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number).
• One year of previous management or supervisory experience desired.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.

Responsibilities

• Supervises one or more seasonal hourly staff members at a single location or kiosk
• Communicates with the Manager on the status of recruiting, interviewing and hiring of seasonal employees for assigned locations when applicable
• Maximize customer service and increase sales
• Performs administrative functions
• Develops, reviews, approves, and monitors office work schedules and hours worked
• Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
• Reviews productivity reports, discount reports, AAG, and other various reports and takes appropriate action where necessary
• Maintains a comprehensible filing system for filing, acknowledged, rejected and complete tax returns
• Prints client checks each morning and ensures timely distribution of refund checks
• Follows up with all void/hold tax return clients to persuade them to return to the office and file their tax return

Skills

Supervisory experience

Management

Tax preparation experience

PTIN

Customer service

Education

High School Degree or equivalent related business experience

Coursework in management or tax preparation/accounting

PTIN (Preparer Tax Identification Number)

Tools

Word

Excel

Tax software

Accounting software

Email

Internet browser

Job description

Jackson Hewitt in Marble Falls, TX is seeking a Store Supervisor to lead one office and drive tax preparation operations, staffing, and customer service. You will manage seasonal staff and coordinate schedules, ensuring quality and compliance.

The role emphasizes revenue growth, administrative duties, and accurate tax returns, with performance-based bonuses and opportunities for advancement.