Tavern Server

PERG online; Bedford (Bedford County); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Omni Hotel & Resorts in Bedford, United States, is seeking a Server to deliver warm, attentive service and create a welcoming dining experience. You will greet guests, know the menu, handle MICROS orders, and collaborate with culinary staff to meet dietary needs and special requests.

The role requires at least 1 year in serving, knowledge of wine/beer, and the ability to work weekends and holidays, with a professional appearance and a valid Food Handlers certificate.

Qualifications

• Minimum 1 year of serving experience.
• Knowledge of wine, spirits, and beer.
• Ability to work a variety of shifts, including weekends and holidays.
• Maintain professional appearance and demeanor.
• Unexpired Food Handlers certificate obtained upon hire.

Responsibilities

• Acknowledge and greet all guests, anticipate needs and respond to inquiries.
• Provide outstanding service in a friendly, professional manner following proper steps of service.
• Complete station setup and breakdown/side-work.
• Take orders and upsell where possible.
• Present accurate checks and process payments.
• Assist in seating guests and answer phones as needed.
• Cross train in other outlets as required.
• Communicate dietary needs and special requests to the culinary team.

Skills

Serving experience

Wine & spirits knowledge

Upselling

Work weekends/holidays

Food Handlers cert

Education

Food Handlers certification

Tools

MICROS system

Job description

Overview:

As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we'd love to have you on our team.

Responsibilities:

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.

• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.

• Complete station set-up and breakdown/side-work.

• Polish and clean all water glassware on assigned station during each shift.

• Take food and beverage orders and upsell as often as possible.

• Be pleasant, smile and greet all guests using surnames when obtained.

• Send orders using MICROS systems.

• Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests.

• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.

• Present accurate check to guests and process payment.

• Assist in seating guests and answering phones for the restaurant as needed.

• Cross train among other food and beverage outlets as needed.

• Perform any other duties assigned by the restaurant manager.

Qualifications:

• Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet.

• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.

• Must have knowledge of wine, spirits, and beer.

• Must be able to work a variety of shifts, including weekends and holidays.

• Maintain a professional business appearance, attitude, and performance.

• Must have unexpired Food Handlers obtained upon hire.

• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.