Tastemaker Concierge: Elevate Guest Experiences

Hyatt Hotels Corporation; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Free room nights

Friends & Family rates

Medical, dental, vision insurance

401K match

Paid time off

Paid family bonding time

Tuition reimbursement

Employee stock purchase plan

Discounts at retailers

Job summary

Hyatt Hotels Corporation in Houston seeks a Tastemaker-Concierge to answer questions, provide directions and make detailed reservations or recommendations. You will use knowledge of hotel services, local events and venues and transportation options to enhance guest experiences.

This role requires polished communication and a flexible schedule to cover mornings, evenings, weekends and holidays. Hospitality experience is preferred, and Hyatt offers a supportive environment and opportunities to

Qualifications

• Hospitality and Concierge experience is preferred.
• Refined verbal and written communication skills.
• Must have flexible work availability to include mornings, evenings, weekends, and holidays

Responsibilities

• Answer questions and provide directions to guests.
• Make detailed reservations or recommendations based on guest preferences.
• Knowledge of hotel services, local events and venues and transportation options to enhance guest experiences

Skills

Hospitality experience

Concierge experience

Communication skills

Customer service

Job description

Hyatt Hotels Corporation in Houston seeks a Tastemaker-Concierge to answer questions, provide directions and make detailed reservations or recommendations. You will use knowledge of hotel services, local events and venues and transportation options to enhance guest experiences.

This role requires polished communication and a flexible schedule to cover mornings, evenings, weekends and holidays. Hospitality experience is preferred, and Hyatt offers a supportive environment and opportunities to