Concierge Tastemaker - Luxury Guest Experiences

Hyatt; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Free room nights

Insurance: medical, dental, vision

401K with company matching

Paid time off

Paid family bonding time

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Houston is seeking a Concierge for Thompson Houston to assist guests with inquiries, reservations, and local recommendations. You will leverage knowledge of hotel services and transportation options to create seamless guest experiences.

We value hospitality-minded individuals with strong communication skills and a genuine desire to help guests feel welcomed and cared for. The role requires availability across mornings, evenings, weekends, and holidays to meet guest needs.

Qualifications

• Experience in customer service preferred.
• Knowledge of local events and venues is beneficial.
• Must be flexible to mornings, evenings, weekends and holidays.

Responsibilities

• Answer questions, give directions, and make detailed reservations for guests.
• Know hotel services, local events, and transportation options to assist guests.
• Engage with guests to fulfill special requests and ensure a memorable stay.

Skills

Customer service

Concierge experience

Communication skills

Flexible schedule

Job description

Hyatt Houston is seeking a Concierge for Thompson Houston to assist guests with inquiries, reservations, and local recommendations. You will leverage knowledge of hotel services and transportation options to create seamless guest experiences.

We value hospitality-minded individuals with strong communication skills and a genuine desire to help guests feel welcomed and cared for. The role requires availability across mornings, evenings, weekends, and holidays to meet guest needs.