Elite Concierge: Create Unforgettable Guest Experiences

Hutton Hotel; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

Teledoc

Job summary

The Hutton Hotel in Nashville's West End is seeking a friendly Concierge to deliver exceptional guest services, assist with restaurant reservations, transportation, and expert recommendations for local attractions.

You will be the go-to resource for guests, balancing multiple requests with a smile, using reservation systems and Microsoft Office, and staying flexible with weekend and holiday shifts to ensure a memorable stay.

Qualifications

• Previous experience in a customer service or hospitality role
• Excellent communication, problem-solving, and interpersonal skills
• Knowledge of local attractions, restaurants, and transportation options
• Ability to multitask and prioritize guest requests
• Proficient in Microsoft Office and reservation systems
• Ability to work flexible hours including weekends and holidays
• Bilingual skills are a plus.

Responsibilities

• As a Concierge, assist guests with restaurant reservations, transportation arrangements, and recommendations for local attractions.
• You will serve as a knowledgeable resource to enhance guests' overall experience.

Skills

Customer service

Hospitality

Communication

Problem-solving

Interpersonal skills

Multitasking

Flexible hours

Bilingual bonus

Tools

Reservation systems

Microsoft Office

Job description

The Hutton Hotel in Nashville's West End is seeking a friendly Concierge to deliver exceptional guest services, assist with restaurant reservations, transportation, and expert recommendations for local attractions.

You will be the go-to resource for guests, balancing multiple requests with a smile, using reservation systems and Microsoft Office, and staying flexible with weekend and holiday shifts to ensure a memorable stay.