TALLER DE DIÉSEL - Responsable de servicio

Tonys Truck ELectric

Newark (NJ)

On-site

USD 70,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Paid time off
Careers Advancement Opportunities
Competitive Compensation

Job summary

Tonys Truck ELectric in Newark, NJ is seeking a Truck Shop Service Manager to lead our bustling automotive service center. The ideal candidate will excel in communication and customer relations, ensuring our team delivers top-notch service.

Responsibilities include managing a team, mentoring service advisors, and overseeing operations to maintain profitability. A minimum of 5 years in a similar role and a strong grasp of automotive services are essential for success in this position.

Qualifications

  • Successful completion of a pre-employment drug and background screening.
  • At least 5 years of experience as a Truck Service Manager.
  • Deep understanding of automotive technology and repair services.

Responsibilities

  • Manage a team of truck service professionals ensuring high employee morale.
  • Ensure timely completion of repairs and maintenance tasks.
  • Mentor employees on improving sales and customer service techniques.
  • Oversee day-to-day operations of the service department.

Skills

Excellent communication
Customer relationship skills
Service writer capabilities
Management experience

Job description

Benefits
  • Paid time off
Benefits/Perks
  • Careers Advancement Opportunities
  • Competitive Compensation
Job Summary

We are looking for a Truck Shop Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities
  • Manage a team of truck service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service departmentManage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
  • Successful completion of a pre-employment drug and background screening
  • At least 5 years of experience as an Truck Service Manager.
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
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