Automotive Service Manager

10 Degree Automotive; Corona (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Flexible Scheduling

Competitive Compensation

Job summary

A dynamic automotive service center in Corona, California, is seeking an experienced Automotive Service Manager. The candidate must possess excellent communication and customer relationship skills, along with a strong background in service writing and management. Responsibilities include overseeing a service team, ensuring timely repairs, and mentoring staff on best practices. This role offers a dynamic work environment with opportunities for growth and competitive compensation.

Qualifications

• High school diploma or GED required, bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record are required.
• At least two years of experience as an automotive service writer or service advisor required.
• Experience as an automotive service manager preferred.
• Deep understanding of automotive technology and service duties required.

Responsibilities

• Manage a team of automotive service professionals for employee morale and customer satisfaction.
• Ensure timely completion of repairs and maintenance tasks.
• Mentor employees on sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork flow.

Skills

Communication skills

Customer relationship skills

Service writer capabilities

Management experience

Understanding of automotive technology

Education

High school diploma or GED, bachelor’s degree preferred

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for an Automotive Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required, bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required