Talent Technology Product Leader & Innovation

EY; Grand Rapids (MI); Remote; USD 120,000 - 224,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off options

Flexible vacation policy

Job summary

EY is seeking a Technical Product & Innovation Manager to help shape a product-led talent technology organization. You will define governance, roadmaps, and investment strategy while leading Client Zero initiatives that connect strategy, user needs, and technical delivery.

You will align intake, demand, and investment, balancing value, feasibility, and risk across enterprise teams. In this role, you will manage an integrated talent technology portfolio, drive adoption, and measure value,

Qualifications

• Relevant experience in technical product management, HR or talent technology, enterprise platforms, digital transformation, product operations, or technology consulting.
• Demonstrated success establishing or materially maturing a product organization, including governance, operating rhythms, lifecycle practices, decision rights, and cross-functional accountability.
• Experience defining a technology investment strategy and technical roadmap that connect business priorities, architecture, funding, sequencing, capacity, risk, and value realization.
• Experience leading Client Zero, internal-first, pilot, or incubation initiatives through implementation, adoption, measurement, and enterprise scale.
• Experience managing roadmaps and backlogs, leading structured discovery, translating business needs into implementable requirements, and coordinating delivery across business and technical teams.
• Experience with enterprise HR platforms or service-delivery technologies, with ServiceNow, employee portals, case and knowledge management, workflow automation, or comparable platforms preferred.
• Working knowledge of integrations, APIs, data flows, security, privacy, technical debt, testing, release management, and platform lifecycle practices.
• Strong analytical and financial judgment and a bachelor’s degree or equivalent practical experience in a relevant field

Responsibilities

• Define and implement the talent technology investment strategy and multi-horizon technical roadmap, translating business and Talent priorities into sequenced investment choices, modernization pathways, and measurable outcomes.
• Maintain an integrated view of the talent technology inventory, portfolio, demand, delivery capacity, dependencies, technical debt, risk, cost, and value.
• Prepare decision-ready recommendations that balance user value, strategic alignment, feasibility, effort, cost, risk, architectural fit, and expected outcomes.
• Implement practical product governance, operating rhythms, lifecycle standards, ownership, documentation, escalation paths, and decision rights across the portfolio.
• Establish forums that connect strategy, investment decisions, demand, architecture, delivery, risk, and value realization with clear criteria and accountable decisions.
• Track adoption, experience, quality, reliability, efficiency, cost, risk, and realized value and use evidence to recommend scaling, consolidation, or retirement decisions.
• Align Talent leaders, users, product managers, technical teams, vendors, and implementation partners on outcomes, requirements, constraints, quality expectations, and commitments.
• Partner with Demand Management to assess ideas, enhancements, integrations, defects, and modernization opportunities and clarify the problem, users, outcomes, constraints, and success measures
• Translate validated needs into business cases, process flows, requirements, user stories, acceptance criteria, and decision documentation
• Coordinate refinement, estimation, dependency management, release planning, prototyping, testing, UAT, launch readiness, and post-launch reviews with Enterprise Technology, Product Managers, and delivery partners
• Lead Client Zero talent technology initiatives from use-case definition through implementation, adoption, measurement, and readiness for broader scale
• Evaluate emerging capabilities, including generative AI, agentic workflows, automation, self-service, and platform releases, and move viable opportunities into governed experiments
• Manage an innovation and enhancement pipeline that advances high-value ideas through discovery, experimentation, launch, stabilization, adoption, and measurement
• Within your first 12-24 months, you will establish and operationalize a product organization and governance model with clear ownership, decision rights, operating rhythms, lifecycle standards, and portfolio forums
• Define and activate a talent technology investment strategy and multi-horizon technical roadmap aligned to priorities, funding, architecture, dependencies, risks, and measurable value
• Launch a Client Zero pipeline that validates priority talent technology use cases through governed pilots and advances proven solutions toward enterprise scale
• Establish a reliable, integrated view of the talent technology inventory, roadmap, demand, dependencies, risks, investment choices, and decision points
• Implement a consistent intake-to-delivery process that improves requirement quality, prioritization, ownership clarity, and delivery predictability
• Build and actively manage an innovation and enhancement pipeline that moves high-value ideas from discovery through adoption and measurement

Skills

Product management

HR / talent tech

Enterprise platforms

Governance & operating rhythms

Analytical & financial judgment

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Job description

EY is seeking a Technical Product & Innovation Manager to help shape a product-led talent technology organization. You will define governance, roadmaps, and investment strategy while leading Client Zero initiatives that connect strategy, user needs, and technical delivery.

You will align intake, demand, and investment, balancing value, feasibility, and risk across enterprise teams. In this role, you will manage an integrated talent technology portfolio, drive adoption, and measure value,