Talent Strategy & Workforce Planning Lead (Hybrid)

First Tech Federal Credit Union; Marlborough (MA); Hybrid; USD 117,000 - 140,000; Full time

Benefits offered by this job

Traditional medical, dental, andVision

Generous 401(k) match

Paid Time Off: up to 15 days first yr;

Paid federal holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a Staff Talent Management & Workforce Planning Specialist to drive enterprise workforce planning, identify critical roles, and lead capability and gap analyses to inform talent decisions that support growth and long‑term organizational effectiveness.

Role partners with leaders across the organization to design, implement, and enhance talent strategies and programs, strengthening engagement, retention, and readiness for leadership.

Qualifications

• 6+ years’ experience in workforce planning, talent strategy, and headcount planning.
• Demonstrated experience translating business strategy into workforce and talent implications.
• Strong analytical and problem‑solving skills with the ability to synthesize complex data into clear, actionable insights.
• Ability to balance strategic thinking with practical execution; focuses on high‑impact priorities vs. overengineering solutions.
• Demonstrated experience leading complex programs, projects, or initiatives involving multiple stakeholders and competing priorities.
• Strong knowledge of talent management principles, including employee development, leadership development, workforce planning, succession planning, and talent assessment practices.
• Ability to evaluate data, identify trends, and translate insights into practical recommendations and solutions.
• Strong consulting, influencing, and relationship‑building skills with the ability to work effectively across all organizational levels.
• Excellent verbal, written, facilitation, and presentation skills.
• Proven ability to work independently, exercise sound judgment, and manage initiatives with minimal oversight.
• Strong project management, organization, and problem‑solving capabilities.
• Ability to adapt to changing business needs and drive continuous improvement in talent programs, processes, and practices.
• Required Education: Bachelor’s degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)

Responsibilities

• Lead and support enterprise workforce planning activities, including demand forecasting, supply analysis, and headcount planning aligned to business strategy.
• Translate business priorities into actionable workforce implications, including required roles, skills, and capacity needs.
• Conduct workforce and capability analyses to identify gaps, risks, and opportunities; translate findings into clear priorities and recommendations.
• Support the identification and refinement of critical roles and key talent segments in partnership with team and business leaders.
• Develop, implement, and evaluate talent management programs and practices that support employee development, career growth, leadership readiness, and organizational capability building.
• Partner with business leaders, Human Resources, and key stakeholders to assess workforce trends, identify talent priorities, and recommend solutions that align with organizational objectives.
• Lead large‑scale or multifaceted talent initiatives, ensuring effective planning, execution, stakeholder engagement, and measurable outcomes.
• Analyze workforce, employee, and program data to identify opportunities, inform decision‑making, and enhance the effectiveness of talent strategies and processes.
• Provide expert guidance on talent management practices, sharing insights and recommendations based on industry trends, organizational needs, and emerging best practices.
• Design and improve processes, tools, and resources that enhance the employee experience and support consistent talent practices across the organization.
• Drive initiatives related to succession planning, leadership development, employee development, performance effectiveness, talent reviews, or other workforce planning activities.
• Collaborate across functions to ensure talent programs are integrated with broader people strategies and organizational priorities.
• Facilitate discussions, workshops, and planning sessions with leaders and teams to support talent‑related goals and organizational change efforts.
• Serve as a resource and mentor to colleagues and project team members, providing guidance, knowledge sharing, and support to promote successful program delivery and capability development.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Workforce Planning

Talent Strategy

Headcount Planning

Data Analysis

Stakeholder Engagement

Leadership Development

Succession Planning

Project Management

Employee Development

Communication

Education

Bachelor's degree in relevant field

Job description

First Tech Federal Credit Union is seeking a Staff Talent Management & Workforce Planning Specialist to drive enterprise workforce planning, identify critical roles, and lead capability and gap analyses to inform talent decisions that support growth and long‑term organizational effectiveness.

Role partners with leaders across the organization to design, implement, and enhance talent strategies and programs, strengthening engagement, retention, and readiness for leadership.