Talent & Staffing Lead—Candidate Experience

Amazon Inc.; Memphis (TN); On-site; USD 86,000 - 150,000; Full time

Job summary

Amazon.com Services LLC in the United States, TN, Memphis is seeking a Staffing Manager to lead a team of Staffing Administrators and seasonal associates across multiple sites, owning candidate experience and operational excellence. You will coach performance, drive recruiting throughput, and collaborate with stakeholders to meet business goals.

Requires 2+ years HR experience and 5+ years HR leadership in a corporate environment.

Qualifications

• 2+ years of HR experience
• Bachelor's degree or 2+ years of Amazon experience
• 5+ years HR Generalist/ HR Specialist in a corporate environment
• 4+ years of case management system experience

Responsibilities

• Manages day-to-day operations to ensure a positive candidate experience and alignment with business goals
• Leads and develops a team of administrators, including regular performance evaluations and coaching for performance improvement
• Assists with interviewing and onboarding new administrators
• Coordinates team schedule and assigns duties based on business needs
• Understands new hire workflow and technical systems and makes recommendations to drive improvement
• Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships
• Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions
• Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion
• Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand

Skills

HR experience

People leadership

Interpersonal communication

Education

Bachelor's degree or 2+ years Amazon experience

5+ years HR Generalist/HR Specialist

Tools

Microsoft Excel

MS Office suite

Job description

Amazon.com Services LLC in the United States, TN, Memphis is seeking a Staffing Manager to lead a team of Staffing Administrators and seasonal associates across multiple sites, owning candidate experience and operational excellence. You will coach performance, drive recruiting throughput, and collaborate with stakeholders to meet business goals.

Requires 2+ years HR experience and 5+ years HR leadership in a corporate environment.