Staffing Manager, Workforce Staffing

Amazon Inc.; Memphis (TN); On-site; USD 86,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

RSUs

Job summary

Amazon is seeking a Staffing Manager in Memphis, TN to lead a team of Staffing Administrators and seasonal staff, ensuring exceptional candidate experiences and operational excellence. The role involves coordinating schedules, onboarding, and building partnerships with stakeholders to meet business goals.

The ideal candidate will have 2+ years in HR, a Bachelor’s degree or equivalent Amazon experience, and strong Excel capabilities to analyze KPI data and drive improvements in hiring processes.

Qualifications

• 2+ years of HR experience.
• Bachelor's degree or 2+ years Amazon experience.
• Advanced Excel skills with knowledge of data analysis.

Responsibilities

• Manages day-to-day operations to ensure positive candidate experience and alignment with business goals.
• Leads and develops a team of administrators with performance evaluations and coaching.
• Assists with interviewing and onboarding new administrators.
• Coordinates team schedule and assigns duties based on business needs.
• Understands new hire workflow and systems; recommends improvements.
• Develops and maintains relationships with internal and external stakeholders.
• Analyzes KPI reporting and provides solutions.
• Leads change initiatives and projects of increasing scale.
• Forecasts labor demand and creates scalable staffing strategies.

Skills

HR experience

Excel (Advanced)

Education

Bachelor's degree

Tools

Microsoft Office

Job description

DESCRIPTION

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven leaders to help build the future Amazon talent pipeline.
The Workforce Staffing (WFS) Team is looking for an ambitious and enthusiastic leader that can inspire others to reach the highest level of service in every candidate interaction. As a leader, the Staffing Manager owns candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals and Key business indicator by creating a collaborative team environment with a strong candidate-oriented culture.
Staffing Managers direct a high-performing team of Staffing Administrators and seasonal/flexible Associates who thrive in an innovative, fast-paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs. At Amazon, our teams roll up our sleeves, work hard, have fun and make history!

Key job responsibilities

• Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals
• Leads and develops a team of administrators, including regular performance evaluations and coaching for performance improvement
• Assists with interviewing and onboarding new administrators
• Coordinates team schedule and assigns duties based on business needs
• Understands new hire workflow and technical systems and makes recommendations to drive improvement
• Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships
• Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions
• Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion
• Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand

BASIC QUALIFICATIONS

• 2+ years of HR experience
• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level

PREFERRED QUALIFICATIONS

• 5+ years of HR Generalist or HR Specialist in a corporate environment experience
• 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AM&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Memphis - 85,600.00 - 149,800.00 USD annually