Talent Acquisition Ops Lead — Remote & AI-Enabled

CAI; Hartford (CT); Remote; USD 115,000 - 125,000; Full time

Job summary

CAI is seeking a Talent Acquisition Operations Manager to lead reporting, system administration, and AI-driven recruiting initiatives in a fully remote role. You will own TA metrics, optimize technology deployments, and partner with IT, HRIS, and TA leadership across regions.

The role requires hands-on Workday administration, experience with Phenom or similar CRM, and a proven ability to turn data into actionable insights for senior stakeholders. This is a full-time, remote position.

Qualifications

• 5+ years in Talent Acquisition Operations or Recruiting Analytics.
• Experience presenting performance insights to senior leadership.
• Hands-on Workday administration is required; Phenom (or similar CRM) is preferred.
• Experience owning recruiting technology and managing vendor spend.

Responsibilities

• Operationalize TA reporting and ensure leadership has clear, outcome-focused insights.
• Govern TA metrics to ensure consistency across regions and segments.
• Lead the TA technology roadmap and drive adoption of AI and recruiting tools.
• Administer Workday and Phenom configurations, integrations, and access.
• Manage TA budget, vendor performance, and ROI analyses.
• Design standardized TA workflows across regions and ensure compliant processes.
• Coordinate capacity planning and demand forecasting with TA leadership.
• Provide training and enablement for recruiters on systems and processes.
• Oversee employer-brand operations and collaboration with Marketing on campaigns.

Skills

TA operations

Data reporting

Workday administration

Phenom/CRM tools

Excel/dashboarding

Cross-region coordination

Tools

Workday (ATS)

Phenom CRM

Excel / Office 365

Job description

CAI is seeking a Talent Acquisition Operations Manager to lead reporting, system administration, and AI-driven recruiting initiatives in a fully remote role. You will own TA metrics, optimize technology deployments, and partner with IT, HRIS, and TA leadership across regions.

The role requires hands-on Workday administration, experience with Phenom or similar CRM, and a proven ability to turn data into actionable insights for senior stakeholders. This is a full-time, remote position.