Remote Talent Acquisition Ops Lead: Analytics & AI

CAI; Richmond (VA); Remote; USD 115,000 - 125,000; Full time

Job summary

CAI is seeking a Talent Acquisition Operations Manager to act as the operational engine behind the global TA function. You will own reporting, system administration, and the adoption of AI recruiting tools, partnering with IT/HRIS and TA leadership to drive measurable improvements.

This full-time, remote role requires hands-on delivery, stakeholder engagement, and a track record of turning data into actionable insights for senior leaders across US and international teams.

Qualifications

• 5+ years in Talent Acquisition Operations, HR Systems, or Recruiting Analytics.
• Hands-on administration of Workday (ATS) required; Phenom (or comparable talent CRM) strongly preferred.
• Experience owning or optimizing recruiting technology and media spend, including vendor management and renewal analysis.
• Advanced Excel/O365 and dashboard/reporting build experience; comfortable with people-data at scale.

Responsibilities

• Operationalize, maintain and evolve business-facing TA reporting to support recruiting leads and TA/HR leadership.
• Own the definition and governance of TA metrics so figures are consistent, trusted and comparable across regions.
• Translate data into narrative and surface what’s new, what’s moving the needle, and what is at risk.
• Deliver automated, standardized dashboards and productionize performance and capacity tools.
• Drive the TA technology roadmap and rollout of AI capabilities across TA with process redesign.
• Lead recruiter enablement and change management for new tools and workflows to ensure adoption.

Skills

TA operations

Workday admin

Phenom CRM

Excel dashboards

Vendor management

Tools

Workday

Phenom

Job description

CAI is seeking a Talent Acquisition Operations Manager to act as the operational engine behind the global TA function. You will own reporting, system administration, and the adoption of AI recruiting tools, partnering with IT/HRIS and TA leadership to drive measurable improvements.

This full-time, remote role requires hands-on delivery, stakeholder engagement, and a track record of turning data into actionable insights for senior leaders across US and international teams.