Tableau‑Driven Customer Success Manager

Salesforce; Atlanta (GA); Hybrid; USD 123,100 - 186,300; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid parental leave

Job summary

Salesforce is seeking a Customer Success Manager in Atlanta to ensure high-value customers achieve significant ROI on their Signature Success Plan. This role requires collaboration with various industries like Health, Technology, and Financial Services.

The ideal candidate will have at least 3 years of experience in customer success or SaaS environments, strong consulting skills, and the ability to foster relationships with stakeholders.

Office-flexible arrangement promoting teamwork and innovation.

Qualifications

• 3+ years' experience in Customer Success or SaaS platforms.
• Strong consulting skills to drive business value.
• Excellent communication skills for diverse audiences.

Responsibilities

• Serve as single point of customer accountability.
• Track usage metrics and drive adoption of tools.
• Develop relationships with key stakeholders.

Skills

Customer Success

SaaS expertise

Consulting skills

Communication

Technical proficiency

Education

3+ years of relevant industry expertise

Tableau Desktop Specialist certification

Tools

Salesforce

Tableau

Job description

Salesforce is seeking a Customer Success Manager in Atlanta to ensure high-value customers achieve significant ROI on their Signature Success Plan. This role requires collaboration with various industries like Health, Technology, and Financial Services.

The ideal candidate will have at least 3 years of experience in customer success or SaaS environments, strong consulting skills, and the ability to foster relationships with stakeholders.

Office-flexible arrangement promoting teamwork and innovation.