Tableau-Focused Customer Success Manager

Salesforce, Inc.; Atlanta (GA); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Office flexible

Job summary

Salesforce in Atlanta is seeking a talented Customer Success professional to lead alignment between business value and technical outcomes. You will drive adoption of Salesforce features, manage executive relationships, and oversee the Signature lifecycle to maximize renewal and expansion opportunities.

The role focuses on strategic advisory, cross-functional collaboration, and proactive risk management, with office-flexible, hybrid work in-office three days per week supported by Salesforce’s

Qualifications

• 5+ years of relevant Customer Success or SaaS experience.
• Ability to articulate business value and influence C-level conversations.
• Legal authorization to work in the U.S.

Responsibilities

• Serve as the single point of customer accountability for deliverables and renewal.
• Coordinate all customer deliverables across the Signature lifecycle.
• Apply processes to address customer needs and deliver value through Signature.

Skills

Consulting skills

Communication skills

Stakeholder management

Salesforce product knowledge

AI literacy

Tools

Tableau

Tableau Desktop

Tableau Cloud/Server

Tableau Prep

Job description

Salesforce in Atlanta is seeking a talented Customer Success professional to lead alignment between business value and technical outcomes. You will drive adoption of Salesforce features, manage executive relationships, and oversee the Signature lifecycle to maximize renewal and expansion opportunities.

The role focuses on strategic advisory, cross-functional collaboration, and proactive risk management, with office-flexible, hybrid work in-office three days per week supported by Salesforce’s