Table Games Supervisor & Customer Experience Leader

Bally's Corporation; Lincoln (RI); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Hiring bonus $3500

Job summary

Bally's Lincoln Casino Resort is seeking a Table Game Supervisor to oversee the operation and conduct of assigned table games. You will personally build guest loyalty through one-on-one interactions and supervise dealers to ensure accuracy in wagers and payoffs.

The role emphasizes compliance with Federal and State gaming laws, training, and potential Floor Manager duties. A background in table games and strong leadership are essential.

Qualifications

• Experience evaluating personnel (preferred).
• Excellent communication skills (preferred).
• Strong management and customer service abilities (preferred).
• Ability to calculate mathematical solutions (preferred).
• Ability to write reports (preferred).
• Knowledge of casino games rules for at least 2 major table games (preferred).
• Three years of appropriate table games experience (preferred).
• Ability to supervise dealers and work in a loud, smoky environment (preferred).
• Able to walk/stand for long shifts and lift 25 pounds (preferred).
• Reading, writing, math, vision and hearing skills are required (preferred).

Responsibilities

• Supervise operation and conduct of assigned table games.
• Rate player action in Table Management System.
• Verify payoffs of wagers and track bankroll and win/loss.
• Train, supervise and evaluate dealers.
• Ensure safety, security and compliance with gaming regulations.
• Act as Floor Manager when needed.

Skills

Customer service

Management skills

Communication skills

Math calculations

Report writing

Casino rules

Job description

Bally's Lincoln Casino Resort is seeking a Table Game Supervisor to oversee the operation and conduct of assigned table games. You will personally build guest loyalty through one-on-one interactions and supervise dealers to ensure accuracy in wagers and payoffs.

The role emphasizes compliance with Federal and State gaming laws, training, and potential Floor Manager duties. A background in table games and strong leadership are essential.