Table Games Shift Supervisor: Lead Floor Ops & Service

Bally's Interactive; Stateline (ID); On-site; USD 45,000 - 65,000; Full time

Job summary

Bally's Interactive is seeking aTable Games Supervisor to oversee daily operations on a designated shift, ensuring high standards of service and compliance. The role focuses on staff supervision, scheduling, and budget adherence to optimize profitability and guest satisfaction.

The position requires strong leadership, attention to regulatory requirements, and the ability to maintain gaming floor integrity and accurate chip and payout handling.

Qualifications

• Supervising staff and daily management of a designated shift.
• Budget process oversight and compliance with department initiatives.
• Customer service standards and guest satisfaction focus.
• Regulatory compliance within area of responsibility.

Responsibilities

• Supervise staff and manage daily operations of a designated Table Games shift.
• Create schedules to control labor costs while meeting staffing objectives and guest satisfaction.
• Assist in budgeting for the department and report budget concerns.
• Uphold superior customer service and department standards across all team members.
• Oversee the integrity of daily Table Games operations and gaming floor oversight.
• Maintain accountability for chips, cards, dice, and other gaming equipment.
• Monitor cash and chip transactions and verify correct payouts.

Job description

Bally's Interactive is seeking aTable Games Supervisor to oversee daily operations on a designated shift, ensuring high standards of service and compliance. The role focuses on staff supervision, scheduling, and budget adherence to optimize profitability and guest satisfaction.

The position requires strong leadership, attention to regulatory requirements, and the ability to maintain gaming floor integrity and accurate chip and payout handling.