Table Games Floor Supervisor & Guest Experience Leader

Bally's; Lincoln (RI); On-site; USD 60,000 - 85,000; Full time

Job summary

Bally's in Lincoln, RI is seeking a Table Games Supervisor to lead dealers, ensure game integrity, and provide exceptional guest service.

You will monitor table actions, train staff, enforce regulatory requirements, and coordinate with floor management to maintain safe, efficient casino operations.

This role requires strong leadership, math ability, and the ability to work in a fast-paced, smoky environment.

Qualifications

• Three years of table games experience required.
• Strong dealing, supervisory and customer service skills.
• Knowledge of casino rules and regulatory expectations.
• Ability to evaluate personnel and write clear reports.

Responsibilities

• Implements customer service programs in responsible areas.
• Monitors guest satisfaction during conduct of Table Games.
• Directly supervises operation and conduct of assigned table games.
• Accurately rates player action in Table Management System.
• Responsible for training, supervision and conduct of dealers.
• Ensures compliance with Federal and State gaming regulations.
• Supports company objectives, procedures and internal controls.
• May act as a Floor Manager

Skills

Table Games Supervision

Staff Training

Customer Service

Regulatory Knowledge

Communication

Job description

Bally's in Lincoln, RI is seeking a Table Games Supervisor to lead dealers, ensure game integrity, and provide exceptional guest service.

You will monitor table actions, train staff, enforce regulatory requirements, and coordinate with floor management to maintain safe, efficient casino operations.

This role requires strong leadership, math ability, and the ability to work in a fast-paced, smoky environment.