Table Games Shift Manager

Bally's Interactive; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual performance reviews

Comprehensive health coverage

401(K) with company match

Childcare discounts

Job summary

Bally's Interactive in Chicago is seeking a Casino Manager to foster an entertaining environment and promote superior guest service. Candidates must have a minimum of two to three years of casino management experience, strong interpersonal skills, and the ability to enforce policies while ensuring a welcoming atmosphere.

Benefits include competitive salary, comprehensive health coverage, 401(K) with company match, and childcare discounts.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• Two to three years of casino management experience required.
• Experience with scheduling and budget in a casino environment.

Responsibilities

• Foster an entertaining atmosphere.
• Promote guest service and build relationships.
• Mentor team members to provide superior service.
• Enforce policies and procedures.
• Maintain a professional work environment.

Skills

Organizational skills

Supervisory skills

Interpersonal skills

Communication skills

Math skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Foster an environment that embodies Bally ’ s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
• Enthusiastically promote Bally ’ s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Mentor team members to provide superior guest service
• Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiative, and organizational goals.
• Develop and maintain a welcoming, safe, professional, and friendly work environment
• Select, train, and develop table games team member through education, training, coaching, and corrective action
• Oversee the overall integrity of the table games department while on duty
• Act as a liaison with managers from other departments
• Perform other duties as assigned

Qualifications

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have a high school diploma or equivalent
• Must have knowledge of all casino game rules
• Must have knowledge of all applicable gaming regulations
• Two to three years of casino management experience required
• Strong organizational, planning, supervisory skills are required
• Requires above-average math skills
• Experience with scheduling and budget in a casino environment
• Must have excellent interpersonal and communication skills
• Must be able to work weekends, weeknights, and holidays

What ’ s in it for you

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Physical Demands & Work Environment

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Occasionally lift and or move up to 30 pounds
• The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.