Table Games Floor Manager

Bally's Corporation; Chicago (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Daily garage parking

Job summary

Bally's Corporation in Chicago, IL, seeks an experienced Table Games Floor Supervisor to lead a busy casino pit. You will oversee staff, ensure compliance with gaming rules, and maintain exceptional guest service while upholding Bally's Born to Entertain standards.

This role requires scheduling, budgeting, and a strong supervisory background in a casino environment. You must be at least 21, hold IGB Level 2, and be able to obtain and maintain a gaming license.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license (Illinois).
• High school graduate or equivalent.
• Knowledge of casino game rules and applicable gaming regulations.
• Two years in Table Games Floor Supervisor or casino management.
• Above-average math skills.
• Experience with scheduling and budgeting in a casino environment.
• Strong organizational and supervisory skills; available nights, weekends, holidays.

Responsibilities

• Lead and mentor table games staff to deliver superior guest service.
• Staff, schedule, and manage the table games department efficiently.
• Enforce policies and ensure regulatory compliance.
• Oversee integrity and safety of the table games area.
• Develop a positive, professional work environment.
• Perform other duties as assigned.

Skills

Ethical Conduct

Active Listening

Detail Oriented

Communication

Mathematics

Scheduling

Budgeting

Leadership

Education

High School Diploma

Job description

Responsibilities

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Mentor team members to provide superior guest service
• Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Properly staff and schedule table games department efficiently, keeping in mind special events, weather, and business conditions
• Train and develop table games team members through education, training, coaching, and corrective action
• Develop and maintain a safe, professional, and friendly work environment
• Oversee the overall integrity of the table games department
• Perform other duties as assigned

Qualifications

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must be a high school graduate or equivalent
• Must have knowledge of all casino game rules
• Must have knowledge of all applicable gaming regulations
• Must have a minimum of two years as a Table Games Floor Supervisor casino management required
• Requires above‑average math skills
• Experience with scheduling and budgeting in a casino environment
• Strong organizational, planning, and supervisory skills are required
• Must have open work availability to work nights, weekends, and holidays

Additional Benefits

• $7 Daily Garage Parking

Physical Demands

• Frequently required to lift up to a maximum of 30 pounds
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
• Requires manual dexterity to deal and collect cards and chips
• Requires visual acuity to perform close‑up activities and peripheral oversight

Work Environment

You may be exposed to bright lights, loud noise, and stressful situations in this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Education

High School (required)

Experience

• Must be 21 years of age or older (required)
• Experience with scheduling and budgeting in a casino environment (required)
• Strong organizational, planning, and supervisory skills are required (required)
• Must have knowledge of all casino game rules (required)
• Must have knowledge of all applicable gaming regulations (required)
• 2 years: Must have a minimum of two years as a Table Games Floor Supervisor casino management required (required)
• Requires above‑average math skills (required)

Licenses & Certifications

IGB Level 2 (required)

Skills

• Ethical Conduct (preferred)
• Active Listening (preferred)
• Detail Oriented (preferred)
• Communication (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.