Beverage Server - Part Time

Bally's Corporation; Chicago (IL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health coverage

401K/ Company Match

Employee parking

Parking garage benefit

Job summary

Bally's Corporation in Chicago is seeking a front-line hospitality team member to deliver guest-focused service in a casino environment.

Responsibilities include welcoming guests, taking orders, operating the POS, checking IDs and Bally's player cards, and maintaining bar safety and sanitation. This role requires availability nights, weekends, and holidays, with potential earnings supported by tips.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• Must be a high school graduate or equivalent.
• Must have six months or more related experience.
• Must have open work availability to work nights, weekends, and holidays.

Responsibilities

• Provide customer service in a casino setting, helping guests with requests and questions.
• Check identification for age and for Bally's player card usage.
• Operate the POS system and process payments.
• Assist with maintaining bar safety and sanitation standards.
• Arrive on shift on time in full uniform and participate in pre-shift meetings.

Skills

Customer service

Teamwork

Communication

Education

High School diploma or equivalent

Tools

POS system

Job description

Responsibilities

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that "the customer is always right"
• Performing table set-up, running side work, and closing duties
• Possessing extensive knowledge of the restaurant's menu and wine list, including daily specials
• Checking identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
• Checking identification to ensure customers are using players cards issued to them and no one else
• Participating in area clean up
• Computing customer checks, operates the POS system and accepts payments
• Reporting tips for each shift
• Maintaining bar safety and sanitation standards
• Possessing awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns
• Arriving for each shift on time and in full uniform
• Attending all pre-shift meetings ready to "listen and learn" and share ideas
• Avoiding leaving work area during peak periods
• Taking breaks only when approved by the Manager
• Keeping a clean and professional appearance at all times
• Perform other duties as assigned

Qualifications

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must be a high school graduate or equivalent
• Must have six months or more related experience
• Must have open work availability to work nights, weekends, and holidays

What's in it for you

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• $7 Daily Employee Parking Garage
• Target Salary Range: $16.75/hr + tips

Physical Demands & Work Environment

• Frequently required to lift up to a maximum of 30 pounds
• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
• Frequently required to stoop, crouch, or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor.
• The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Education

High School (preferred)

Experience

Must have six months or more related experience. (preferred)

Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board. (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.