Table Games Pit Supervisor — Guest Service Leader

Cowlitz Indian Tribe; Ridgefield (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Cowlitz Indian Tribe ilani is seeking a supervising role to assist the Shift Manager with daily table games operations, training, counseling, and supervising team members.

You will promote guest service, uphold Spirit of Talìcn values, and supervise games while coordinating with Surveillance and Scheduling to ensure smooth shifts. Flexibility to work varied shifts and a smoking environment is required.

Qualifications

• High School Diploma or GED accepted.
• Two years supervisory experience in a high-volume casino environment.
• Excellent interpersonal and team-building skills.
• Ability to work varied shifts and stand for long periods.

Responsibilities

• Promotes superior guest service.
• Maintains a positive organizational culture per Spirit of Talìcn and ilani values.
• Supervises and secures all games in the assigned area.
• Ensures security of table games and equipment and clear communication with Surveillance.
• Ensures accuracy of the player rating system.
• Notifies Scheduling of changes and check pit times weekly.
• Enforces gaming rules, internal controls, and policies.
• Keeps other departments informed of events affecting their function.
• Monitors business demands and makes necessary adjustments.
• Serves guests with composure and professionalism; handles issues.
• Schedules Floor Supervisor assignments.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Skills

Interpersonal skills

Team leadership

Flexibility

Education

High School Diploma

Job description

Cowlitz Indian Tribe ilani is seeking a supervising role to assist the Shift Manager with daily table games operations, training, counseling, and supervising team members.

You will promote guest service, uphold Spirit of Talìcn values, and supervise games while coordinating with Surveillance and Scheduling to ensure smooth shifts. Flexibility to work varied shifts and a smoking environment is required.