Table Games Pit Lead — Guest Service & Operations

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 48,000 - 66,000; Full time

Job summary

ilani is seeking a Table Games Shift Supervisor to assist the Shift Manager with daily operations on the gaming floor. You will train and supervise team members, promote guest service, and uphold the resort’s culture and policies.

Located on the Cowlitz Reservation in Ridgefield, WA, ilani offers a dynamic gaming, dining and entertainment environment with a strong emphasis on team collaboration and compliance with internal controls.

Qualifications

• Two years’ supervisory experience in a high-volume, complex casino environment.
• Excellent interpersonal and team-building skills.
• Ability to work varied shifts and stand for 8 hours.

Responsibilities

• Assist the Shift Manager with day-to-day table games operations.
• Train, counsel, and supervise team members.
• Promote superior guest service and maintain positive culture.

Skills

Interpersonal skills

Leadership

Communication

Team supervision

Education

High School Diploma or GED

Tools

Scheduling software

Job description

ilani is seeking a Table Games Shift Supervisor to assist the Shift Manager with daily operations on the gaming floor. You will train and supervise team members, promote guest service, and uphold the resort’s culture and policies.

Located on the Cowlitz Reservation in Ridgefield, WA, ilani offers a dynamic gaming, dining and entertainment environment with a strong emphasis on team collaboration and compliance with internal controls.