Table Games Pit Manager

Cowlitz Indian Tribe; Ridgefield (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Cowlitz Indian Tribe ilani is seeking a supervising role to assist the Shift Manager with daily table games operations, training, counseling, and supervising team members.

You will promote guest service, uphold Spirit of Talìcn values, and supervise games while coordinating with Surveillance and Scheduling to ensure smooth shifts. Flexibility to work varied shifts and a smoking environment is required.

Qualifications

• High School Diploma or GED accepted.
• Two years supervisory experience in a high-volume casino environment.
• Excellent interpersonal and team-building skills.
• Ability to work varied shifts and stand for long periods.

Responsibilities

• Promotes superior guest service.
• Maintains a positive organizational culture per Spirit of Talìcn and ilani values.
• Supervises and secures all games in the assigned area.
• Ensures security of table games and equipment and clear communication with Surveillance.
• Ensures accuracy of the player rating system.
• Notifies Scheduling of changes and check pit times weekly.
• Enforces gaming rules, internal controls, and policies.
• Keeps other departments informed of events affecting their function.
• Monitors business demands and makes necessary adjustments.
• Serves guests with composure and professionalism; handles issues.
• Schedules Floor Supervisor assignments.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Skills

Interpersonal skills

Team leadership

Flexibility

Education

High School Diploma

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Position Summary:

Assists the Shift Manager with the day-to-day operation of table games to include training, counseling, and supervision of team members.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Supervises and secures all games in assigned gaming area.
• Ensures the security of the table games and related equipment and keep clear lines of communication between table games personnel and the Surveillance Department.
• Ensures the accuracy and integrity of the player rating system.
• Keeps Scheduling Department abreast on a daily basis of any changes, check pit time starts on a weekly basis.
• Enforces CTGC gaming rules and regulations, internal controls, and department/company policies.
• Keeps abreast of “special events”, entertainment, employee activities, restaurant schedules, etc. Keeps other departments informed of developments affecting their function.
• Monitors business demands and makes necessary adjustments.
• Services guests, handles customer related issues with composure and professionalism.
• Services employees, handles employee related issues with composure and professionalism.
• Schedules Floor Supervisor assignments.
• Maintains confidentiality of sensitive information.
• Performs other related duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Two years’ supervisory experience in a high-volume, complex casino environment.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Must be able to work various shifts and flexible hours.
• Must be able to stand and walk for an 8-hour shift.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Work Shift:

Day (United States of America)

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