Table Games Floor Supervisor - Lead Guest Service & Operations

Bally's Corporation; Chicago (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Daily garage parking

Job summary

Bally's Corporation in Chicago, IL, seeks an experienced Table Games Floor Supervisor to lead a busy casino pit. You will oversee staff, ensure compliance with gaming rules, and maintain exceptional guest service while upholding Bally's Born to Entertain standards.

This role requires scheduling, budgeting, and a strong supervisory background in a casino environment. You must be at least 21, hold IGB Level 2, and be able to obtain and maintain a gaming license.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license (Illinois).
• High school graduate or equivalent.
• Knowledge of casino game rules and applicable gaming regulations.
• Two years in Table Games Floor Supervisor or casino management.
• Above-average math skills.
• Experience with scheduling and budgeting in a casino environment.
• Strong organizational and supervisory skills; available nights, weekends, holidays.

Responsibilities

• Lead and mentor table games staff to deliver superior guest service.
• Staff, schedule, and manage the table games department efficiently.
• Enforce policies and ensure regulatory compliance.
• Oversee integrity and safety of the table games area.
• Develop a positive, professional work environment.
• Perform other duties as assigned.

Skills

Ethical Conduct

Active Listening

Detail Oriented

Communication

Mathematics

Scheduling

Budgeting

Leadership

Education

High School Diploma

Job description

Bally's Corporation in Chicago, IL, seeks an experienced Table Games Floor Supervisor to lead a busy casino pit. You will oversee staff, ensure compliance with gaming rules, and maintain exceptional guest service while upholding Bally's Born to Entertain standards.

This role requires scheduling, budgeting, and a strong supervisory background in a casino environment. You must be at least 21, hold IGB Level 2, and be able to obtain and maintain a gaming license.