Table Games Floor Supervisor — Casino Operations

Bally's Interactive; Stateline (ID); On-site; USD 42,000 - 60,000; Full time

Job summary

Bally's Interactive is seeking a shift supervisor in our Casino Operations department. You will oversee staff, manage daily activities for the shift, and monitor all table games and slots operations to ensure smooth, compliant play.

The role emphasizes guest satisfaction, issue resolution, and adherence to company standards. You will coordinate with leadership, uphold security protocols, and maintain accurate cash and device controls on the gaming floor.

Qualifications

• Experience supervising casino staff and managing shift operations.
• Strong focus on guest satisfaction and service standards.
• Ability to enforce compliance with regulatory requirements.

Responsibilities

• Supervise staff and daily management of a designated shift in Casino Operations.
• Oversee games, game protection, and table/slots operations on shift.
• Ensure guest satisfaction, resolve issues, and monitor performance.
• Monitor chips, cash transactions, and payout accuracy on the floor.
• Maintain gaming equipment accountability and inventory control.
• Ensure compliance with regulatory requirements and confidentiality.

Skills

Staff supervision

Shift management

Customer service

Compliance

Job description

Bally's Interactive is seeking a shift supervisor in our Casino Operations department. You will oversee staff, manage daily activities for the shift, and monitor all table games and slots operations to ensure smooth, compliant play.

The role emphasizes guest satisfaction, issue resolution, and adherence to company standards. You will coordinate with leadership, uphold security protocols, and maintain accurate cash and device controls on the gaming floor.