T Support Specialist - Part-Time or Contract

KPM Property Management; Houston (TX); On-site; USD 28,000 - 52,000; Part time

Benefits offered by this job

Travel between properties

Flexible scheduling

Job summary

KPM Multifamily is seeking a hands-on IT Support Specialist to keep Houston-area teams productive. Travel between properties is required; the role is on-site with flexible scheduling, offered as part-time or contract. You will address desktops, phones, and network issues and report to keep operations running smoothly.

Ideal candidates will diagnose problems independently, communicate clearly to non-technical staff, and enjoy a practical, people-facing IT role within a property management setting.

Qualifications

• Experience supporting phones, computers, and network connectivity.
• Proficient with Windows and common office software.
• Ability to diagnose problems and explain fixes clearly.

Responsibilities

• Set up, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Support office phone systems, including VoIP, extensions, voicemail, and routing.
• Troubleshoot internet and network issues, including routers, switches, and Wi‑Fi.
• Create and manage user accounts, email, and access permissions.
• Install software updates and assist with basic security housekeeping.
• Provide friendly help desk support by phone, email, and in person.
• Track equipment inventory and coordinate with vendors/ISPs.
• Document recurring issues and fixes for the team.

Skills

Windows OS

Office software

Basic networking

Phone system support

Troubleshooting

Clear communication

Tools

Microsoft 365 admin

VoIP platforms

Property management software

CompTIA A+

Network+

Job description

IT Support Specialist - Part Time or Contract

Company{{:}}KPM MultifamilyLocation{{:}}Houston, TX - On site, with travel between propertiesJob Type{{:}}Part-Time or ContractCompensation{{:}}Hourly, commensurate with experience

About the Role

KPM Multifamily is looking for a dependable, hands on IT Support Specialist to keep our Houston area teams up and running. You'll be the go to person when a phone won't connect, a laptop won't boot, or the internet drops at a property office. This is a practical, people facing role - a good fit for someone who enjoys solving problems quickly and explaining fixes in plain language.

We're open to either a part time employee or an independent contractor arrangement, whichever suits you better. Because our communities are spread across the Houston metro, you'll need to be willing to travel between properties on a regular basis. Scheduling is flexible and set in coordination with your availability.

What You'll Do

• Set up, configure, and troubleshoot desktops, laptops, printers, and peripherals
• Support office phone systems, including VoIP handsets, extensions, voicemail, and call routing
• Troubleshoot internet and network issues - routers, switches, Wi-Fi access points, and cabling
• Create and manage user accounts, email, and access permissions
• Install software updates and assist with basic security housekeeping
• Provide friendly help desk support to staff by phone, email, and in person
• Track equipment inventory and coordinate with outside vendors or ISPs when needed
• Document recurring issues and common fixes for the team

What We're Looking For

• Hands on experience supporting phone systems, computers, and internet/network connectivity
• Working knowledge of Windows, common office software, and basic networking concepts
• Ability to diagnose problems independently and know when to escape
• Clear, patient communication with non technical coworkers
• Reliable transportation, a valid driver's license, and willingness to travel regularly to properties across the Houston metro area
• Comfortable lifting and moving equipment (up to 50 lbs)

Nice to Have

• Prior IT support experience in property management, multifamily, or a multi site business
• Familiarity with Microsoft 365 admin, VoIP platforms, or property management software
• CompTIA A+, Network+, or similar certification

Pay is hourly and based on experience - tell us what you've done and we'll make a fair offer. We can structure this as part time employment or as a contract engagement, so let us know your preference when you apply. Flexible scheduling with potential for expanded hours over time.