T Support Specialist - Part-Time or Contract

KPM; Houston (TX); On-site; USD 25,000 - 39,000; Part time

Job summary

KPM Multifamily is seeking an IT Support Specialist to keep Houston-area teams up and running. This on-site role covers desktops, printers, VoIP, and network issues, with travel between properties.

The position is available as part-time or contract, with hourly pay commensurate with experience. Flexible scheduling aligns with property operations across the Houston metro.

Qualifications

• Hands-on experience supporting phone systems, computers, and internet/network connectivity.
• Working knowledge of Windows, common office software, and basic networking concepts.
• Ability to diagnose problems independently and know when to elevate.
• Clear, patient communication with non-technical coworkers.

Responsibilities

• Set up, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Support office phone systems, including VoIP handsets, extensions, voicemail, and call routing.
• Troubleshoot internet and network issues — routers, switches, Wi-Fi access points, and cabling.
• Create and manage user accounts, email, and access permissions.
• Install software updates and assist with basic security housekeeping.
• Provide friendly help-desk support to staff by phone, email, and in person.
• Track equipment inventory and coordinate with outside vendors or ISPs when needed.
• Document recurring issues and common fixes for the team.

Skills

Phone system support

Computer support

Network connectivity

Tools

Windows OS

Office software

Networking basics

Job description

IT Support Specialist — Part-Time or Contract

Company:KPM MultifamilyLocation:Houston, TX — On-site, with travel between propertiesJob Type:Part-Time or ContractCompensation:Hourly, commensurate with experience

About the Role

KPM Multifamily is looking for a dependable, hands‑on IT Support Specialist to keep our Houston‑area teams up and running. You’ll be the go‑to person when a phone won’t connect, a laptop won’t boot, or the internet drops at a property office. This is a practical, people‑facing role — a good fit for someone who enjoys solving problems quickly and explaining fixes in plain language.

We’re open to either a part‑time employee or an independent contractor arrangement, whichever suits you better. Because our communities are spread across the Houston metro, you’ll need to be willing to travel between properties on a regular basis. Scheduling is flexible and set in coordination with your availability.

What You’ll Do

• Set up, configure, and troubleshoot desktops, laptops, printers, and peripherals
• Support office phone systems, including VoIP handsets, extensions, voicemail, and call routing
• Troubleshoot internet and network issues — routers, switches, Wi‑Fi access points, and cabling
• Create and manage user accounts, email, and access permissions
• Install software updates and assist with basic security housekeeping
• Provide friendly help‑desk support to staff by phone, email, and in person
• Track equipment inventory and coordinate with outside vendors or ISPs when needed
• Document recurring issues and common fixes for the team

What We’re Looking For

• Hands‑on experience supporting phone systems, computers, and internet/network connectivity
• Working knowledge of Windows, common office software, and basic networking concepts
• Ability to diagnose problems independently and know when to elevate
• Clear, patient communication with non‑technical coworkers
• Reliable transportation, a valid driver’s license, and willingness to travel regularly to properties across the Houston metro area
• Comfortable lifting and moving equipment (up to 50 lbs)

Nice to Have

• Prior IT support experience in property management, multifamily, or a multi‑site business
• Familiarity with Microsoft 365 admin, VoIP platforms, or property management software
• CompTIA A+, Network+, or similar certification

Compensation & Benefits

We can structure this as part‑time employment or as a contract engagement.

• Pay is hourly and based on experience — tell us what you’ve done and we’ll make a fair offer.
• Flexible scheduling with potential for expanded hours over time.