Systems & Training Analyst: Data, LMS & SOP Expert

Quality Carriers, Inc.; Tampa (FL); Hybrid; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

401k Match

Roth Plan

ESSP

FSA

HSA

EAP

Recuro Health

Zusammenfassung

Quality Carriers, Inc. in Tampa, FL is seeking a Systems and Training Analyst to partner with Operations to optimize processes and maintain systems used by the team.

The role focuses on data analysis, documentation, and LMS management to ensure training materials stay current and effective. You will write clear SOPs, work with multiple departments, and measure training effectiveness while supporting various projects.

Qualifikationen

• BA/BS or higher in Business, Technical Writing, or related field.
• 2–4 years of relevant experience; logistics or transportation experience is a plus.
• Strong MS Office, Google Apps, and LMS/EDI/TMS experience.

Aufgaben

• Act as primary contact for Operations to identify requirements and propose improvements.
• Maintain and update the LMS and training materials.
• Develop SOPs and work processes with cross‑functional teams.
• Deliver data analysis and reporting to add business value.
• Support Customer Service/Operations with data cleanup and other tasks.

Kenntnisse

MS Office

Google Apps

AI tools

Data analysis

Communication

Teamwork

Confidentiality

TMS

EDI

JavaScript

Ausbildung

BA/BS or higher in Business/Technical Writing or related field

Tools

EDI (Electronic Data Interchange)

LMS software

TMS (Transportation Management System)

JavaScript

Jobbeschreibung

Quality Carriers, Inc. in Tampa, FL is seeking a Systems and Training Analyst to partner with Operations to optimize processes and maintain systems used by the team.

The role focuses on data analysis, documentation, and LMS management to ensure training materials stay current and effective. You will write clear SOPs, work with multiple departments, and measure training effectiveness while supporting various projects.