Systems & Training Analyst: Data, SOPs & LMS

QC Laboratories, Inc.; Tampa (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work flexibility

401k Employer Match and Roth IRA

Employee Stock Purchase Program (ESSP)

Job summary

Quality Carriers, Inc. in Tampa, FL, is seeking a Systems and Training Analyst to support operations by managing data, writing SOPs, and maintaining LMS content.

The role involves collaborating with departments to identify process improvements and delivering effective training programs. The ideal candidate will have 2–4 years in logistics or related fields, strong MS Office and LMS skills, and experience with data analysis, EDI, and TMS systems.

Qualifications

• BA/BS in Business, Technical Writing, or related field required.
• 2–4 years of relevant experience in operations, data, or training.
• Logistics or transportation experience is a plus.
• Proficiency with MS Office, Google Apps, and LMS platforms.

Responsibilities

• Serve as primary point of contact for Operations team; gather requirements and propose process improvements.
• Develop and maintain SOPs and work processes; translate complex info into clear content.
• Manage training materials in the LMS and assign required training.
• Plan, design, and facilitate training sessions; measure effectiveness and report results.
• Support other projects with data cleanup and integrity tasks.
• Assist with data requests, analysis, and reporting to add business value.

Skills

MS Office

Google Apps

AI products

Meet deadlines

Team collaboration

Communication

Data analysis

Confidentiality

Knowledge of JavaScript

EDI familiarity

LMS familiarity

TMS familiarity

Education

BA/BS in Business, Technical Writing, or related field

2–4 years of relevant experience

Logistics or transportation experience is a plus

Tools

EDI systems

LMS

Transportation Management System (TMS)

JavaScript

Job description

Quality Carriers, Inc. in Tampa, FL, is seeking a Systems and Training Analyst to support operations by managing data, writing SOPs, and maintaining LMS content.

The role involves collaborating with departments to identify process improvements and delivering effective training programs. The ideal candidate will have 2–4 years in logistics or related fields, strong MS Office and LMS skills, and experience with data analysis, EDI, and TMS systems.