Systems Integration Field Service Technician

DH Pace; Tucson (AZ); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays & floating holidays

Life insurance

401(k) with company match

HSA / FSA options

Voluntary benefits

Employee discounts

Annual performance reviews

Job summary

DH Pace in Tucson, AZ, is seeking an Systems Integration Field Service Technician to install and service access control, CCTV, and related systems at commercial sites. You will interact with customers and vendors, coordinate on-site activities, and drive to jobsites to assess needs and complete repairs.

The role requires 2-4 years of installation experience, a valid driver’s license, and strong troubleshooting and relay logic skills.

Qualifications

• 2-4 years of experience installing electronic security systems for commercial facilities preferred.
• High School Diploma or GED.
• Must possess valid driver’s license.
• Strong troubleshooting skills.
• Electro/mechanical aptitude.
• Understanding of relay logic.
• Basic networking skills.

Responsibilities

• Install Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems on customer sites.
• Coordinate with customers, vendors, and contractors on-site to ensure successful installations.
• Drive to jobsites, assess needs, and complete repairs to customer satisfaction.
• Promote service, sales, and preventative maintenance opportunities; learn all products.
• Maintain safe work environment and keep job sites clean.
• Ensure tickets and timesheets are completed promptly for payroll.
• Maintain inventory and knowledge of parts and part numbers.
• Perform other duties as assigned by management.

Skills

Troubleshooting

Electro/mechanical aptitude

Relay logic

Networking basics

Driver's license

Education

High School Diploma or GED

Job description

Systems Integration Field Service Technician

Tucson AZ

Job Responsibilities:

• Installation of Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems
• Interact with Customers, Vendors, and other Contractors on-site to properly coordinate successful installations
• Drive to the jobsites per instruction of manager, assess customer’s installation or service/repair needs and complete the repair of the product to the customer’s satisfaction
• Consistently seek and promote business opportunities for service, sales and preventative maintenance contracts. Acquire knowledge of all products
• Maintain safe working environment and upon completion of day’s work ensure job site is clean and clear of debris.
• Ensure that all job tickets and time sheets are completed to ensure all tickets are processed in a timely manner and all time sheets reach the payroll department before cutoff
• Complete all job and collects COD’s when applicable; call management if a problem occurs with the collection or scope of work changes (COD is very rare for ISS)
• Maintain inventory on truck and have knowledge and understanding of all parts, part numbers and part descriptions
• Other duties as assigned by Manager

Standard work hours: Monday - Friday, 7:00 A.M. - 4:00 P.M. with the understanding and willingness based on field projects that you may need to work overtime as necessary, to include weekends and/or participate in emergency on-call rotations. Please note that start and end times may vary based on business needs, with potential shifts starting as early as 5:00 A.M.

Job Requirements:

• 2 - 4 years of experience installing electronic security systems for commercial facilities preferred
• High School Diploma or GED
• Must possess valid driver’s license
• Strong troubleshooting skills
• Electro/mechanical aptitude
• Understanding of relay logic
• Basic networking skills

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.